6 Steps of Successful Delegation

 
 

Ask the person to repeat back the information

 1. Prepare before delegating

2. Specifically and clearly define the task

3. Clearly outline the time frame

4. Define the level of authority to use with this task

Level 1: Authority to Recommend

Level 2: Authority to Inform and Initiate

Level 3: Authority to Act

5. Identify Checkpoints to Review Progress

From more frequent to more sparse as quality improves

6. Debrief

What went well

What can be improved

What has been learned

Taken back in 2009 from If You Want It Done Right, You Don’t Have to Do It Yourself by Donna Genett; this list shared with Mark Weber as a tool and guideline for empowering the AMs. <edit: forgot that I wrote about this many years ago>