Ask the person to repeat back the information
1. Prepare before delegating
2. Specifically and clearly define the task
3. Clearly outline the time frame
4. Define the level of authority to use with this task
Level 1: Authority to Recommend
Level 2: Authority to Inform and Initiate
Level 3: Authority to Act
5. Identify Checkpoints to Review Progress
From more frequent to more sparse as quality improves
6. Debrief
What went well
What can be improved
What has been learned
Taken back in 2009 from If You Want It Done Right, You Don’t Have to Do It Yourself by Donna Genett; this list shared with Mark Weber as a tool and guideline for empowering the AMs. <edit: forgot that I wrote about this many years ago>